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wireless telephone - a telephone that communicates by radio waves rather than along cables cellphone, cellular
phone, cellular
telephone, mobile
phone, cell - a
hand-held mobile radiotelephone for use in an area divided into small
sections, each with its own short-range transmitter/receiver
phone, telephone, telephone
set -
electronic equipment that converts sound into electrical signals that
can be transmitted over distances and then converts received signals
back into sounds; "I talked to him on the telephone"
You may be one
of many consumers who have received e-mails saying you’re about to be
assaulted by unwanted telemarketing calls to your wireless phone. Rest
assured that placing telemarketing calls to wireless phones is -- and
always has been -- illegal in most cases. Why
the Confusion? The confusion
seems to stem from recent discussions in the wireless phone industry
about establishing a wireless 411 phone directory, much like your
traditional (wired) 411 phone directory. A number of e-mail campaigns
seem to suggest that if your wireless telephone number is listed in a
wireless 411 directory, it will be available to telemarketers, and you
will start to receive sales calls. In addition, some of these e-mail
campaigns suggest that there is a separate do-not-call “cell phone
registry,” which you must call to have your wireless phone number
covered by the do-not-call rules. This information is wrong. Here
Are the Facts: At present, a
wireless 411 directory is only in the idea stage. Even if a
wireless 411 directory is established, most telemarketing calls to
wireless phones would still be illegal. For example, it is unlawful for
any person to make any call (other than a call made for emergency
purposes or made with express prior consent) using any automatic
telephone dialing system or any artificial or prerecorded voice message
to any telephone number assigned to a paging service, mobile telephone
service, or any service for which the called party is charged for the
call. This prohibition applies regardless of whether the number is
listed on the national Do-Not-Call list. Contrary to
what some of the e-mail campaigns are saying, the federal government
does not maintain and is not establishing a separate Do-Not-Call list
for wireless phone numbers. The Federal Communications Commission (FCC)
and the Federal Trade Commission (FTC) established the national
Do-Not-Call list to enable consumers to reduce the number of unwanted
telemarketing calls to their residential or personal wireless phones.
Wireless phone subscribers have always been able to add their personal
wireless phone numbers to the national Do-Not-Call list, either online
at www.donotcall.gov,
or by calling toll-free to 1-888-382-1222 from the phone number they
wish to register. The do-not-call rules require callers that aren’t
exempt from the rules to stop telemarketing calls 30 days after you
register a number. Contrary to information in certain e-mails, there
is no deadline for registering a number on the national Do-Not-Call
list. There
is also no longer any need to re-register a number – it will stay on
the national Do-Not-Call list until you cancel your registration or
discontinue service. How to
Complain If you receive
an unwanted telemarketing call that you think violates the do-not-call
rules, you can file a complaint with the FCC. There is no charge for
filing a complaint. You can file your complaint using an on-line
complaint form found at esupport.fcc.gov/complaints.htm.
You can also file your complaint with the FCC’s Consumer Center by
e-mailing fccinfo@fcc.gov;
calling 1-888-CALL-FCC (1-888-225-5322) voice or 1-888-TELL-FCC
(1-888-835-5322) TTY; faxing 1-866-418-0232; or writing to: Federal
Communications Commission What
to Include in Your Complaint The best way to
provide all the information the FCC needs to process your complaint is
to complete fully the on-line complaint form. When you open the on-line
complaint form, you will be asked a series of questions that will take
you to the particular section of the form you need to complete. If you
do not use the on-line complaint form, your complaint, at a minimum,
should indicate: your name,
address, e-mail address, and phone number where you can be reached; the phone
number where you received the call, and whether this number is on the
national Do-Not-Call list; the date and
time of the call; whether the
call advertised or sold any property, goods, or services; any information
(including a caller ID number) to help identify the individual or
company whose property, goods, or services were being advertised or
sold, and whether any of this information was provided during the call; whether you or
anyone else in your household gave the caller permission to call; whether you
have an established business relationship (EBR) with the caller
(specifically, whether you or anyone else in your household made any
purchases of property, goods, or services from the individual or
company that called, or made any inquiry or filed an application with
the individual or company prior to receiving the call); and whether you or
anyone in your household previously asked the caller or individual or
company whose property, goods, or services are being advertised or sold
NOT to call, and when you made the request. For
More Information To learn more
about the national Do-Not-Call list and the rules that enforce it,
visit the FCC Web site at www.fcc.gov/cgb/donotcall or the
FTC Web site at www.donotcall.gov.
You can also contact the FCC’s Consumer Center using the contact
information provided for filing a complaint.
Sources: http://www.merriam-webster.com/dictionary/ |
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